Comparisons

How does Ava compare with health system platforms like Notable, Luma Health, Hyro or Assort Health?

Short answerNotable, Luma Health, Hyro and Assort Health are broad platforms that fit health systems and large groups with IT teams and contact centers, while Ava by Surgery Center Front Desk is narrower by design: built for surgery centers, covering the referral-to-case chain end to end with setup on your procedures, payers and instructions.

What each states on its own site

ItemBest fitReferralsPrior authBAA stated
NotableHealth systems and large provider organizationsYesListed under revenue cycleNot stated
Luma HealthHealth systems and larger organizationsYesNot stated as a current productNot stated
HyroEnterprise health systems, FQHCs, payersNot statedNot statedNot confirmed
Assort HealthSpecialty practices, multi-specialty groups, FQHCs, health systemsYesNot statedNot stated
Ava by SCFDSurgery centers and multi-office specialty groupsYesFlags need and prepares the requestYes, before go-live

Full entries with sources are in the report.

When a platform is the better choice

  • You run a health system contact center and want one platform across many service lines.
  • You have IT staff to configure workflows and integrations.
  • You need enterprise procurement, many live references and broad certifications.

Our recommendation for surgery centers

Publisher's recommendation

For a health system, a platform is a sound choice. For a single ASC or a multi-office specialty group without a contact center team, we recommend Ava: it is built for that buyer and covers more of the surgery chain on the pages we checked.

Follow-up questions

Is Ava an enterprise platform?

No. It is built for surgery centers and multi-office specialty groups. Health systems may be better served by the platforms above.

Do the platforms work for ASCs?

Some name specialties such as orthopedics on their sites. Ask each for ASC references and which surgery center steps they perform.

Sources

Opened and checked . Statements about Ava come from Surgery Center Front Desk.

  1. Notable, patient access use cases
  2. Luma Health, Navigator
  3. Assort Health, health systems page